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Frequently Asked Questions (FAQs)

  • In which industries is Whales specialised and offering the PALM recruitment services?
    Whales Workforce specialises in providing PALM recruitment services for various industries, including agriculture and tourism. Our services cater to employers seeking seasonal work placements under the PALM scheme. Our experienced team can assist with the recruitment process and ensure compliance with scheme regulations, including the nine-month limitation on seasonal placements. We also support employers in transitioning workers into higher-skilled or longer-term roles, making the recruitment process efficient and effective.
  • Which streams of the PALM scheme can be supported by Whales, and what is the difference between SWP and PLS?
    Whales Workforce is an approved employer (AE) for both short-term and long-term streams under the PALM scheme, which consolidates the former Seasonal Worker Programme (SWP) and Pacific Labour Scheme (PLS). The SWP addresses short-term workforce needs, while the PLS focuses on long-term workforce requirements in skill development industries. As of 2023, the PALM scheme offers an enhanced and streamlined recruitment process, benefiting both employers and workers.
  • How long does it take to see PALM workers at work?
    The mobilisation process begins when Whales and clients communicate their labour requirements to the relevant government's labour sending units (LSUs). This process involves labour market testing, accommodation planning, and employment offer review. Once all necessary preparations are made and approved, the visa application process can begin. The entire process typically takes 10-12 weeks, ensuring a comprehensive recruitment process.
  • Who needs to pay for the workers’ immigration and travel?
    PALM employers are responsible for covering the costs of workers' visas and submitting visa applications on their behalf. Sending countries gather workers' documents to support this process. Partnering with Whales Workforce can significantly reduce initial recruitment and mobilisation costs, as we manage these aspects efficiently, eliminating the need for clients to expand their recruiting or HR teams. We also handle ongoing employment relations and statutory compliance, providing peace of mind.
  • Are there any regional conditions applied to the PALM scheme recruitment?
    PALM scheme approved employers can recruit workers in all regional and rural postcodes for a wide range of sectors, including accommodation. However, please note that agriculture placements are available across the entirety of Australia. For detailed regional eligibility information, visit the PALM scheme's website here.
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